PRIVACY POLICY

Effective Date: 1 January, 2026.
Company Name: Manka Safaris Solutions

At Manka Safaris Solutions, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you inquire about our services, make a booking, or travel with us.

1. Information We Collect

We may collect and process the following personal information:

Personal details: Full name, nationality, passport details (when required), date of birth

Contact information: Email address, phone number, residential or postal address

Travel information: Travel dates, safari itinerary preferences, accommodation choices, dietary requirements, and special requests

Payment information: Payment confirmations and transaction references (we do not store full credit or debit card details)

Technical information: IP address, browser type, and basic website usage data (when visiting our website)

2. How We Use Your Information

Your information is used strictly to:

Process and manage safari bookings and reservations

Communicate with you before, during, and after your safari

Arrange accommodations, park permits, transportation, and guiding services

Respond to inquiries and provide customer support

Send confirmations, travel updates, and important safari-related information

Improve our services and customer experience

Comply with applicable legal and regulatory obligations

3. Sharing of Information

Manka Safaris Solutions only shares personal information when necessary to deliver our services, including with:

Safari lodges, camps, and hotels

National parks, conservation authorities, and government agencies

Transport providers, guides, and relevant service partners

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. Access to personal data is restricted to authorized staff who require it to perform their duties.

5. Data Retention

We retain personal information only for as long as necessary to:

Fulfill booking and service obligations

Meet legal, accounting, and reporting requirements

Once the information is no longer required, it is securely deleted or anonymized.

6. Your Rights

You have the right to:

Request access to your personal information

Request correction of inaccurate or incomplete data

Request deletion of your personal data (subject to legal obligations)

Opt out of marketing or promotional communications at any time

Requests can be made using the contact details below.

7. Cookies (If Applicable)

Our website may use cookies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may include links to third-party websites such as accommodation partners or payment platforms. Manka Safaris Solutions is not responsible for the privacy practices or content of those external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Manka Safaris Solutions
Email: elly.geoffrey@mankasafaris.com
Telephone +255 756 494 919

WhatsApp +255 747 184 463

Website: www.mankasafaris.com